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Evan E.J. Haglund

Chief of Police


Emergency 911

Operation Concern

Operation Concern is a service provided to the senior citizens and disabled residents of Topsfield by the Topsfield Police Department and the communications center personnel, in conjunction with the Topsfield Council on Aging. It is a voluntary action on your part.

The guidelines of the operation concern are as easy as making a daily telephone call to the communications center prior to 10:00 A.M. The call should be placed using the following phone number: (978) 887-6533. This is the non-emergency telephone line. In case of emergency, dial 911.

In the event you are unable to call or you forget to call, communications center personnel will attempt to contact you by telephone. If contact is not made, a cruiser will be sent to your residence to check on your well being. If you go away on vacation or will not be staying at your residence for any length of time, you should notify the communications center at the above non-emergency telephone number.

Remember, this is a voluntary action on your part. In no way should you feel that you are inconveniencing the communications center or the police department. Operation concern is a service we are glad to provide. You may cancel membership at any time.


Essex Regional 911 Alerts Information Links

As of January 1st, 2018, the Town of Topsfield will switch systems for emergency alerting to Essex Regional 911 Alerts. Essex Regional 911 Alerts is a state-of-the-art infrastructure, administered by Essex Regional 911, in partnership with SwiftReach Networks utilizing their Swift911 platform. Topsfield residents, employees, and affiliates continue to have the same capabilities for emergency notifications by telephone and now have expanded access to alerts by other means including phone calls and social media. Topsfield residents, employees, and affiliates are able to also subscribe to other communities that have signed onto the platform. Residents will be able to setup their own accounts and manage their messaging preferences as they desire. Subscribers to the former Nixle system: please be aware that if your contact information exists in the previous system, it will not be transferred into the new system. To register for an account or to sign up for alerts, click on the icon below or visit www.ecrecc.org/alerts to get started.


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Topsfield Police Department

210 Boston Street Topsfield, Massachusetts 01983